The Casper was very good to work with. They created what I had in my head all along. I just couldn't create what I was looking for. They were very good to work with as far as revisions. They were willing to adjust anything that I asked for in the logo to let me evaluate it. They always responded in a very timely manner even with the time difference. I thank "The Casper" for a great logo and very smooth experience with 99 Designs.