The process was easy and I now have a great logo. For less than half the price of a local designer to give me three designs, I received over 100 from 14 designers. Giving feedback to the designers is a critical part of achieving the logo that you want. Towards the end of the contest, I had a handful of designs from several designers that I liked so much that I couldn't decide, so I used the "poll' feature to let others help me select my logo. Thanks 99designs team. KH